Insights
Making mobile phones affordable in Malawi
Cell phone ownership is by no means universal around the world, so it is crucial we find ways to make phones more affordable. In our line of work — digital development — we are pretty much out of luck if the populations we are trying to reach don’t have access to a phone.
Ghana introduces new financial inclusion policies, catalyst for growth
As the world continues to grapple with the deadly coronavirus and slowly rounds the bend to post-pandemic days, it will behoove governments, regulatory agencies, and other sectoral players to drive the rapid digitization of their economies. This calls for actionable policies and regulatory frameworks, backed by dedication and pragmatic follow-through on implementation each step of the way.
Reaching learners remotely: 5 things we learned in getting started with IVR
SIA has spent the past month seeking ways to use interactive voice recall technology to deliver digital financial service training to rural learners. This blog is a quick reflection on our adventure into pandemic-fueled IVR mania, and some lessons we learned that I wish I had known before we started.
What COVID-19 impacts on DFS are here to stay?
Everyone in the DFS realm is thinking about what COVID-19 means for digital ecosystems — today and in the long term. This week, we were pleased to organize and participate in a breakout session for the Global Digital Development Forum. Our compliments to TechChange, USAID, and all of the conference sponsors for pulling off a successful first virtual 16-hour global conference!
Operating at intersections of digital transformation & commerce during COVID-19
Operating at the intersection of digital transformation has become a deal breaker for many organizations trying to navigate the coronavirus pandemic, both in commercial and development spaces.
Going cashless in the era of the coronavirus
Digital transactions are on the rise in the era of COVID-19. Using mobile money is no longer just a matter of convenience or security — it’s a matter of protecting your health.
Financial access in the time of COVID-19: Self-registration for mobile money accounts in Ghana
The coronavirus pandemic is a tipping point for the digital world. As we navigate uncharted territory and practice social distancing in both the U.S. and with our team members in Ghana, Uganda, and Malawi, our thoughts turn to reaching those people without access to digital financial services.
Protecting women using DFS during the pandemic
The global COVID-19 pandemic is bringing about social changes that will have lasting effects on how we work, socialize, and consume. How can we ensure that while governments are pushing mobile usage to reduce physical contact during the pandemic, women have a safe experience of mobile services?